Email Reports Not Being Received
Monitoring - We've implemented solutions to these issues and have observed improved performance across our reporting system.
The system is now behaving normally, but we continue monitoring it closely.
May 21, 2025 - 09:12 BST
Update - We are continuing to work on a fix for this issue.
May 19, 2025 - 09:48 BST
Update - We are continuing to see intermittent performance issues in the email reporting system, which are causing some reports to be delayed and some not to be sent.
We are actively working on improving performance as our highest priority.
We apologise for any inconvenience this has caused
May 19, 2025 - 09:47 BST
Identified - We are continuing to see intermittent performance issues in the email reporting system, which are causing some reports to be delayed and some not to be sent.
We are actively working on improving performance as our highest priority.
We apologise for any inconvenience this has caused
May 13, 2025 - 11:02 BST
Update - We are continuing to investigate this issue.
Apr 30, 2025 - 10:58 BST
Investigating - We are investigating reports of users not receiving some email reports from the Lightfoot system. We apologise for any inconvenience caused while we identify this issue.
Apr 29, 2025 - 15:37 BST
Uptime over the past 90 days. View historical uptime.
Fleet Management Portal (my.lightfoot.co.uk) ? Operational
90 days ago
100.0 % uptime
Today
Fleet Management API (data.lightfoot.co.uk) ? Operational
90 days ago
100.0 % uptime
Today
Driver Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 22, 2025

No incidents reported today.

May 21, 2025

Unresolved incident: Email Reports Not Being Received.

May 20, 2025

No incidents reported.

May 19, 2025
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025
Delayed display of data in the Lightfoot Portal
Resolved - The backlog has fully cleared, and all systems are performing normally.

Please accept our apologies for any inconvenience caused during this period.
May 16, 14:11 BST
Monitoring - The systems are catching up and processing the data backlog. We're continuing to monitor closely.
May 16, 12:35 BST
Identified - We are investigating a delay in data displayed in the Lightfoot product system.

Tracking information may be delayed, and any changes made on the Lightfoot Portal may take a few minutes to update.

Lightfoot devices will retain their data and transmit this to our servers as soon as possible, and no data will be lost.

We apologise for any inconvenience caused.
May 16, 11:00 BST
May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

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