Update - The team are continuing to investigate this issue.
Aug 05, 2026 - 14:34 BST
Investigating - A number of customers have reported an increase in the display of 'Signal Lost' in the portal.

Any vehicle that has been stationary for more than an hour will currently display as “signal lost”.

This is a messaging error, not a platform issue. Data is still being captured in real time, and the portal display is correct in most cases. The exception is any vehicle that remains stationary for more than an hour, which will show as 'signal lost'.

We are investigating this issue.

Aug 05, 2026 - 10:15 BST
Fleet Management Portal (my.lightfoot.co.uk) Degraded Performance
90 days ago
100.0 % uptime
Today
Fleet Management API (data.lightfoot.co.uk) Degraded Performance
90 days ago
100.0 % uptime
Today
Driver Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Unresolved incident: Signal Lost Issue.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

Completed - The scheduled maintenance has been completed.
Aug 2, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 06:00 BST
Scheduled - On Sunday 2nd August, Lightfoot will be undertaking essential maintenance across the platform.

Whilst this planned maintenance is taking place there may be small delays to processing data from Lightfoot devices and the portal may briefly become inaccessible. However, there will be no effect on the operation of Lightfoot devices in-cab or the collection of data.

Jul 27, 13:39 BST

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.