Update - The team are continuing to investigate this issue.
Aug 05, 2026 - 14:34 BST
Investigating - A number of customers have reported an increase in the display of 'Signal Lost' in the portal.
Any vehicle that has been stationary for more than an hour will currently display as “signal lost”.
This is a messaging error, not a platform issue. Data is still being captured in real time, and the portal display is correct in most cases. The exception is any vehicle that remains stationary for more than an hour, which will show as 'signal lost'.
We are investigating this issue.
Aug 05, 2026 - 10:15 BST
Completed -
The scheduled maintenance has been completed.
Aug 2, 08:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 06:00 BST
Scheduled -
On Sunday 2nd August, Lightfoot will be undertaking essential maintenance across the platform.
Whilst this planned maintenance is taking place there may be small delays to processing data from Lightfoot devices and the portal may briefly become inaccessible. However, there will be no effect on the operation of Lightfoot devices in-cab or the collection of data.
Jul 27, 13:39 BST