Fleet Management Portal slow performance

Incident Report for Lightfoot

Resolved

This incident has been resolved.

Posted Aug 13, 2019 - 16:55 BST

Monitoring

We are seeing the load returning back to normal levels

Posted Aug 13, 2019 - 16:32 BST

Identified

Our engineering team has identified the cause as one of our backend API servers suddenly experiencing an unusually high load, we are working to address this.

Posted Aug 13, 2019 - 16:02 BST

Investigating

Our engineering team is investigating reports of slowdown and page timeouts in the Fleet Management portal. We will provide an update as soon as possible and apologise for any inconvenience.

Posted Aug 13, 2019 - 15:46 BST

This incident affected: Fleet Management Portal (my.lightfoot.co.uk).