Delayed display of data in the Lightfoot Portal

Incident Report for Lightfoot

Resolved

This incident has been resolved.

Posted Sep 16, 2025 - 15:20 BST

Monitoring

A solution has been implemented, and performance has improved. We're continuing to monitor closely.

Posted Sep 15, 2025 - 09:51 BST

Investigating

We are investigating a delay in data displayed in the Lightfoot product system.

Tracking information may be delayed, and any changes made on the Lightfoot Portal may take a few minutes to update.

Lightfoot devices will retain their data and transmit this to our servers as soon as possible, and no data will be lost.

We apologise for any inconvenience caused.

Posted Sep 15, 2025 - 09:27 BST

This incident affected: Fleet Management Portal (my.lightfoot.co.uk), Fleet Management API (data.lightfoot.co.uk), and Driver Mobile App.