Cellular Network Disruption — Lightfoot Device Connectivity

Incident Report for Lightfoot

Resolved

This incident has been resolved.

Posted Sep 18, 2026 - 08:09 BST

Investigating

A cellular network outage is currently affecting data transmission from Lightfoot in-cab devices to our servers. Our network provider is investigating.

As a result, some vehicle tracking information may be temporarily unavailable in the Fleet Management portal and other interfaces. No data will be lost — Lightfoot devices store data onboard and will automatically transmit it to our servers once connectivity is restored.

Posted Sep 17, 2026 - 15:22 BST

This incident affected: Fleet Management Portal (my.lightfoot.co.uk), Fleet Management API (data.lightfoot.co.uk), and Driver Mobile App.