The Lightfoot servers have now finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.
Posted Sep 06, 2019 - 13:59 BST
We are starting to see traffic flowing in again, although we have had no official update from our third-party provider that this incident is resolved from their end. There will still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.
Posted Sep 06, 2019 - 12:10 BST
Our third-party provider are currently investigating an issue on the KPN network and in turn have escalated this to the network
Posted Sep 06, 2019 - 12:02 BST
We are currently experiencing a drop in traffic from Lightfoot devices in-cab to our servers, as a result the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.
Posted Sep 06, 2019 - 11:45 BST
This incident affected: Fleet Management Portal (my.lightfoot.co.uk).