Cellular Network Disruption — Lightfoot Device Connectivity

Incident Report for Lightfoot

Resolved

This incident has been resolved.

Posted Sep 24, 2026 - 08:46 BST

Monitoring

A fix has been deployed and we are now monitoring traffic levels.

Posted Sep 23, 2026 - 16:07 BST

Identified

Our network provider has identified the issue and they are working towards to a resolution.

Posted Sep 23, 2026 - 08:01 BST

Investigating

A cellular network outage is currently affecting data transmission from Lightfoot in-cab devices to our servers. Our network provider is investigating.

As a result, some vehicle tracking information may be temporarily unavailable in the Fleet Management portal and other interfaces. No data will be lost — Lightfoot devices store data onboard and will automatically transmit it to our servers once connectivity is restored.

Posted Sep 22, 2026 - 15:52 BST

This incident affected: Fleet Management Portal (my.lightfoot.co.uk), Fleet Management API (data.lightfoot.co.uk), and Driver Mobile App.