The Lightfoot servers have now finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.
Posted Aug 22, 2019 - 12:25 BST
Identified
Our third-party provider has fixed this issue and we are seeing traffic flowing in again, there will still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers works to clear the backlog of incoming data.
Posted Aug 22, 2019 - 10:41 BST
Investigating
We are currently experiencing a drop in traffic from Lightfoot devices in-cab to our servers, as a result the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.
Posted Aug 22, 2019 - 10:39 BST
This incident affected: Fleet Management Portal (my.lightfoot.co.uk).